Privacy policy

This policy explains what CANBOX collects when you vote or buy a ticket, and why.

What we collect

Your name (if you give it), email address and phone number, what you bought, and the payment reference from Paystack. We do not receive or store your card number or Mobile Money PIN; Paystack handles those.

Why we collect it

To record your votes and tickets, send you receipts and tickets by SMS or email, help you if you lose a ticket, prevent fraud, and keep accurate records for organisers and for tax and accounting.

Who sees it

Our team and the organiser of the contest or event you paid for (for example the guest list at an event). Paystack and our SMS provider process data on our behalf. We do not sell your information.

Public results

Vote counts may be shown publicly. Your name, email and phone number are never shown with them.

How long we keep it

As long as needed for the purposes above and our legal record-keeping duties.

Your rights

You can ask to see, correct or delete your personal information, subject to records we must keep by law. Contact our contact email on the About page.