Refund policy
Votes
Votes are not refundable once your payment is confirmed, because they are counted immediately. If you were charged but your votes were not recorded, contact us with your payment reference and we will add them or refund you.
Tickets
Tickets are not refundable unless the event is cancelled. If an event is cancelled, the organiser will arrange refunds to the original payment method. If an event is moved to a new date, your ticket stays valid for the new date.
Charged twice or charged in error
Contact us with your payment reference within 14 days. Confirmed duplicate payments are refunded in full.
How to reach us
our contact email on the About page